Northport Department is so very proud of its customer service that we make this pledge to you. Satisfaction guaranteed! It is our way of demonstrating our pride, our confidence, and our commitment to you, the people we serve. We guarantee that our firefighters and EMT's will respond to your request for assistance as quickly as possible, and that the service they provide will be caring, courteous, and satisfactory to you. We guarantee that you will be treated with respect, dignity, and compassion in your time of need. We guarantee that we will do whatever it takes to correct any situation that does not meet your high standards and expectations.